该职位来源于猎聘Responsibilities：●Contribute to Google Cloud Customer Reference by influencing relations strategies, and developing programs and opportunities for increased growth and impact of the customer advocacy program.●Execute the day-to-day implementation of our customer reference program and act as the external contact for Google Cloud customers.●Identify and onboard new reference customers, manage and monitor customer reference activity, keeping data current, accurate and up to date.●Engage with Marketing, Sales, Product and Executive teams, on a daily basis, regarding customer advocacy. Train internal teams on use of reference materials, processes, programs and strategy for customer assets.●Ensure a positive customer experience through day-to-day activities, and work as an advocate for our customers.Minimum Qualifications●Bachelor's degree or equivalent practical experience.●Relevant work experience.Preferred Qualifications●Experience in customer reference, marketing or corporate communications.●Demonstrated ability to manage global agency resources and ensure global initiatives are represented in strategic regions.●Ability to build relationships with internal and external constituents (customers, sales, product teams, etc.) in a fast-paced environment.●Interest in Cloud technologies and collaboration software.●Excellent project management, analytical and written/spoken communication skills.